What do I do if I am missing measurements from my Dara scale?

  1. Note that your scale will only display your weight.
  2. All of your other metrics will be shown exclusively in the FitTrack MyHealth app.
  3. If you’re missing metrics in the app

You may need to recalibrate the scale:

  1. Make sure your scale's batteries still have power
  2. Remove and reinsert the batteries
  3. Place the scale on a hard, flat, even surface
  4. Step on and off the scale quickly.
  5. Your scale will show 0.0 lbs/kg
  6. Recalibration is successful

Select Profile Select Edit Profile Select App Mode

All of your other metrics will be shown exclusively in the FitTrack MyHealth app.

  • If you are set to pregnancy mode, you will only see your body weight.
  • If you are under 18 years old, you will only see your body weight.

If recalibration was unsuccessful

  • Open your FitTrack MyHealth App
  • All of your other metrics will be shown exclusively in the FitTrack MyHealth app.
  • Remove and reinsert your scale's batteries to reset it (scale should flash, then show 0.0 for weight)
  • Force close the FitTrack MyHealth App
  • Turn off your phone's Bluetooth for 5 seconds, then turn it back on
  • Re-open the FitTrack MyHealth App
  • Select Profile Connected Devices Search for Devices Select Dara Scale Connect Successful Connection
  • Step on the scale
  • The scale will display your weight
  • The scale will display flashing zeroes while it analyzes your body composition
  • The app will also show the following states:
  • Gathering your weight
  • Taking your body measurements
  • Success
  • Then navigate them automatically to the Body Measurements page so they don't have to tap the BM card

Connection Issues:

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